Dear Valued Customers,

We wish to inform you of a current service disruption on our ipx2.m2mone shared private network. We understand the critical nature of connectivity for your operations and want to assure you that we are actively engaging with Telstra to expedite the restoration process.

Service Impact: The outage may affect the continuity of our services to some of your devices and operations. We have escalated this with Telstra, and they are deploying resources to restore services promptly.

Updates and Communication: We are monitoring the situation closely and will provide you with updates as we receive them from Telstra. Our commitment is to keep you informed and supported throughout this period.

Customer Support: For any immediate concerns or alternative connectivity solutions, please contact our customer support team on +61 3 9696 3011 OR Email:

We are prepared to assist you with any additional support during this time.

We apologise for any inconvenience caused and appreciate your understanding as we work to restore any impacted services.

Your business is important to us, and we are dedicated to resolving this issue as swiftly as possible.

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